Noor
Oriental Rugs, Inc. Policy of Gift Certificate Redemption and Merchandise
Exchangeability
Noor Oriental Rugs, Inc. is in compliance with all
federal regulations regarding donation and tax law. Your understanding and observation of our
policy is appreciated and helps us to preserve honesty and integrity in the
marketplace. Exchangeability is a
courtesy offered by Noor Oriental Rugs, Inc. Respect
for our policy allows us to maintain exchangeability as a privilege to our
customers. Noor
Oriental Rugs, Inc. reserves the right to designate which portions of our
collection and which types of services are available by exchange. Thank you for your cooperation.
Gift Certificate Redemption
The winner of a Noor Rug by auction or raffle or Noor Gift Certificate must schedule an appointment with Mohammad Nooraee and
indicate his or her intent to redeem his or her Certificate or option of
exchange. He or she must provide a copy of the Noor
Certificate, the federal ID tax number of the non-profit organization through
which he or she received it, and a letter from the non-profit organization
disclosing the amount paid by the recipient and declaring that Noor Oriental Rugs, Inc. received no goods and/or services
in exchange for donation. Additionally,
the winner ought to be prepared to provide Noor
Oriental Rugs with contact information and any relevant correspondence.
Auction
or raffle winners of a Noor rug or Noor Gift Certificate are entitled to receive products or
services only to the extent that they have actually paid to the non-profit
organization. In other words, if the winning bid or raffle price is less than
the face or stated value, the winner receives the value of what he/she actually
paid. If the winner had bid in a higher amount than the face value as a charitable
donation during a fund-raising activity, the winner is entitled to goods and
services only up to the face value/stated amount. In cases where a rug is won by raffle, the
non-profit organization has been provided with the store price of the rug. Raffle-winners are entitled to receive
products or services up to the amount of the store price of a rug, as disclosed
by Noor Oriental Rugs and the non-profit
organization.
- Due
to the nature of the market, rugs may carry different wholesale, retail,
or insurance values. Noor Oriental Rugs, Inc has been authorized by the New
England Appraisers’ Association to appraise rugs at their insurance
value. Noor
Oriental Rugs, Inc. provides certificates of appraisal of the insurance
value to be used exclusively for the purpose of insurance. Appraisal certificates are
inconsequential to exchangeability.
- In
accordance with IRS regulations, all transactions related to a Noor donation including, but not limited to exchange,
must be completed by December 20th of the respective year. After that date any un-redeemed donation
certificates or the option of exchangeability become null and void.
- The
auction-winner is responsible for payment of any freight, taxes, and/or
custom-house duties where applicable.
- There
is no “even-exchange”. The winner
must pay any price difference between his or her redeemable certificate
and the selected rug(s).
Additionally the re-stocking service fee (15% of the selected rug’s
price) must be paid for independently from the customer’s donation
credit. Winners may only exchange
their rugs for rugs of equal value or upgrade to rugs of higher value.
- The
option of exchangeability may not be used in conjunction with any other
sales or promotional offers.